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Tuesday, January 7, 2014

CCTV monitored from Mumbai prevents theft in Chennai !! - Burglary Insurance

One of the many policies covering property-  is against loss caused by burglary.  Burglary is defined as the ‘crime of breaking into and entering a building with the intention to commit a felony.’  At common law burglary is primarily an offense against the security of habitation, and need  not be against the property as such! ~ the criminal law of the country does not speak of an offence called burglary.

Burglary  insurance has been a standard insurance product for long.  The Package Policies floated by many Insurers do extend sectional coverage against burglary.  This insurance provides indemnity in respect of loss of or damage to any part of the property insured whilst within the premises as a direct result of burglary happening during the  period of insurance.  The policy interprets ‘burglary’ as to mean actual theft or an attempt thereat

a)  accompanied by an actual forcible and violent entry into or exit from any building at the premises or
b)  following assault or violence to any person  or threat thereof.

The Policy has some exclusions too…  all policies expect the Insured to be prudent and not contribute to the loss in any manner… this policy excludes ‘where such loss or damage has been expedited or any way assisted or brought about by any such person or persons’……….. and as caution or as to incorporate additional protection for the Insurers – Underwriters incorporate warranties of additional security…….

One such warranty  imposed is ’24 hour watch and ward warranty’ – which often provides possibility of varied interpretations … whether it is intended to ensure the premises adequately guarded during the night time or do the Insurers really want a security during the day time too – when the policy holder would feel – the employees (of various cadres) themselves are necessary protection.. Again, whether the guard facility should be exclusive or ‘name-sake guarding’ (patrolling) done in the night for the entire complex / colony !  ~ more thoughts could flood at a time, when you realize that most ATMs in the country do not either have security or manned by security (!) personnel – not fit enough to walk !! – leave alone safeguarding or running after a criminal.  ~ and how would an Insurer treat the CC TV monitoring… is that a safeguard ? – in some claims handled – the system either does not work, does not show any clarity in the night time, the angle is not proper, does not have a recording facility or the intruder easily cuts off the system………

The article that appeared in TOI Chennai edition reproduced below – offers good lessons for all traders as also for Insurers.  Here is  it : CCTV monitored in Mumbai averts break-in at Chennai store’

Chennai: An alert security officer monitoring live CCTV footage from Reliance supermarkets across the country helped prevent a break-in at the company’s outlet in Madipakkam, near Pallikaranai, past midnight on Sunday.   The officer saw a man force open a shutter and break a glass window to enter the outlet. He called up the manager of the Madipakkam store, who informed the Pallikaranai police about the burglar.

Pallikaranai police inspector Anthony Chelladurai said 40-year-old Thangaraj, a native of Villupuram, scaled a compound wall and entered the store using a crowbar. He immediately made for a cash locker and tried to break it open. The security officer in Mumbai had by then issued the alert. “Thangaraj tripped an alarm but wasn’t aware of it because it sounded in Mumbai,” Chelladurai said.

Illustrative photo (not the shop burgled)

The burglar continued to try to open the safe. “When we surrounded Thangaraj, he pretended to be a mentally ill vagabond,” the inspector said. “But one of our criminal investigators recognized him as a burglar he had arrested earlier.” Thangaraj is responsible for a string of burglaries in the city. “He served time in prison and recently received bail,” Chelladurai said.  Chelladurai said police are waiting for the video footage to arrive from Mumbai. In the meantime, they are questioning Thangaraj regarding other crimes.

 A senior police officer said Thangaraj always operated on his own. The city police said he did not have a permanent address. They assume he has a safe house, where he stashes his loot, and sleeps on the streets.

Here is the sequence of events as given in the newspaper :

1am (Monday) | Thief enters Reliance Fresh outlet in Madipakkam

1:35am | Attempts to break the safe

2am | Alarm goes off at Reliance’s Mumbai office. Security guard informs the manager of the firm’s Madipakkam outlet, who calls the police

2.30am | Police arrive at the Madipakkam outlet and nab the thief

As they say, there are learnings everywhere !!

With regards – S. Sampathkumar

1 comment:

  1. I just found this blog and I'm so excited! Thanks for sharing your insights to issues that really speak to the challenges of our profession in the 21st century.
    Technico IT