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Wednesday, October 15, 2014

Product recall ~ Maruti recalls vehicles....

Read in the web of United States – Consumer Products Safety Commission that ‘Zazou women’s silk scarves’ is being recalled – as the scarves fail to meet the federal flammability standard for wearing apparel and pose a risk of burn injury to consumers.  It further reads this  recall involves Zazou women’s sheer 100% silk scarves. They were sold in 20 different solid colors including black, burgundy, celery, chili red, coral, espresso, fuchsia, grey, indigo, iris blue, mist blue, olive, peacock, periwinkle, pink, purple, ruby, sea foam and white.
products recalled recently in US


A product recall is a request to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. The recall is an effort to limit liability for corporate negligence which can cause significant legal costs and limit ruination of the corporate image.  Primarily any product can be recalled and that includes the automobiles too. An automotive recall is a way for a manufacturer to tell you that there could be something about your car or  vehicle that presents a risk of injury or property damage.  The  recalls are intended to fix known problems with vehicles in an effort to keep roadways, the vehicle, the owner, driver and other road users  safer.  Vehicle recall refers to the term where all vehicles sold by the OEM which are found to contain a defect and the manufacturer offers to correct that defect without charging the customer.

Japan's Toyota Motor Corp has announced that it would recall a total 1.67 million vehicles globally in a voluntary move to address three separate defects including a faulty brake master cylinder that could hinder the brake's performance.  Toyota said in an email it was not aware of any crashes, injuries or deaths resulting from the defects. Some 1.05 million vehicles will be recalled in Japan and 615,000 overseas, covering Toyota models Crown Majesta, Crown, Noah, Voxy, Corolla Rumion and Auris, as well as more than a dozen Lexus models.

In India, there is no legal ‘vehicle recall policy’ - passenger vehicle makers in India have been announcing selective recalls on a voluntary basis but there have been no reported instances of customers being compensated due to a manufacturing defect in any car model. India is gearing up to establish its first ever authority with the power to initiate mass-scale product recall. Designed on the lines of the Federal Trade Commission of the US, the authority will intervene with class action against manufacturers or providers of services whose faulty products have impacted a large number of buyers.

Maruti Suzuki India, the country's largest car maker, recently announced the recall of 69,555 diesel vehicles, including the old Dzire, Old Swift and Ritz models.  The recall is meant to inspect and repair the wiring harness fitment of 55,938 units of Old Dzire, 12,486 units of Old Swift and 1,131 units of Ritz, manufactured between 8th March 2010 and 11th August 2013. This exercise is limited to vehicles within the above specified range and does not pertain to any other vehicle of the company or its exports, Maruti said in a release.

"Maruti Suzuki dealers will contact owners of all the affected vehicles. The dealer workshop technicians will inspect the wiring harness fitment condition and carry out the necessary repairs, free of cost," the company said. My car was bought in June 2012 – the dealer through whom the vehicle was bought no longer exist.  – a peep into Maruti’s website had this info :

Issued in Customer Interest : Maruti Suzuki to recall 69,555 vehicles (Old Dzire, Old Swift and Ritz)
New Delhi, September 30, 2014: Maruti Suzuki India Limited today announced that it will proactively inspect and repair the wiring harness fitment of 69,555 diesel vehicles (55,938 units of Old Dzire, 12,486 units of Old Swift and 1,131 units of Ritz) manufactured between 8th March 2010 and 11th August 2013. This exercise is limited to vehicles within the above specified range and does not pertain to any other vehicle of the Company or its exports. This exercise does not pertain to any other model of the Company or its exports.

Maruti Suzuki dealers will contact owners of all the affected vehicles. The Dealer workshop technicians will inspect the wiring harness fitment condition and carry out the necessary repairs, free of cost.  Users of Maruti Suzuki diesel cars (Old Dzire, Old Swift and Ritz) can check the Company’s website www.marutisuzuki.com  to ascertain if their vehicle is among the above mentioned vehicles. This information will be available immediately on the website.

You may also check at the following web :

-      You will be required to  fill in the chassis number (MA3 or MBH followed by 14 digit alpha-numeric number) on the computer screen. The chassis number is embossed on the vehicle ID plate and is also in the vehicle invoice / registration documents.

-      I received the message that my vehicle is not among the ones recalled – you may also wish to check ..

With regards – S. Sampathkumar

15th Oct 2014.

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